Frequently Asked Questions
Everything you need to know about shopping at PartCatalog.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental United States. International shipping times vary by location but typically range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer size guides for your apparel?
Yes, every product page features a detailed size chart. We recommend measuring yourself and comparing it to our guide to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
PartCatalog is committed to sustainability and fair labor practices. We partner only with manufacturers who adhere to strict ethical and environmental standards.